Advanced Human Resource Management builds on Basic HR, and supports the process of hiring and developing employees so that they become more valuable to the organisation.
It includes conducting job analyses, planning personnel needs, recruiting the right people for the job, training, managing wages and salaries, providing benefits and incentives, evaluating performance, resolving disputes, and communicating with all employees at all levels. Examples of core qualities of Advanced HR management are extensive knowledge of the industry, leadership, and effective negotiation skills.
We added proper Health and safety functionality, with enhancements to Performance management, commissions and Leave management. A new dedicated Employee relations sub-module was developed.
EMPLOYEE RELATIONS; Grievance and Grievance counselling
This function is responsible to deal with grievances raised by employees. A grievance is described as any dissatisfaction, feeling of unhappiness or injustice that an employee experiences regarding any aspect connected to his work circumstances, work environment, conditions of service and/or supervisor, and that arises from the service relationship between the employee and employer.
Aforementioned excludes cases regarding disciplinary measures. These grievances are dealt with according to the company and the employee’s best interest.
A grievance report is received from the employee. The HR Administrator opens a grievance case and captures the details into the system. Meetings are held with the parties involved, if the grievance is resolved, the case is closed in the system, if not, further meetings are held to investigate. Should the case still not be resolved by this further investigation than other process are brought into motion i.e. disciplinary action or CCMA.
EMPLOYEE RELATIONS; Disciplinary record
Disciplinary action is applicable when an employee fails to meet satisfactory standards with regard to conduct, job performance, attendance, time keeping and the adherence to the Employer’s rules and regulations. Details regarding the incident, investigation and outcome is recorded in the system.
A common way to reward sales people includes the payment of commission as remuneration for services rendered or products sold. Payments are calculated on the basis of a percentage or a formula of the goods sold. Sales personnel are thus paid, in part or entirely, on the basis of products or services successfully sold rather than being paid by the hour for attempted sales, or by any other measure.
The requirement is to have an automated system, with preferably no manual intervention in the process.
Axnosis has built additional forms in D365 to enable rules and data manipulation for a commissions report.